Privacy policy

Privacy policy

Effective Date: 15 Oct 2024

This Privacy Policy explains how Second Look Orthodontics ("we," "us," or "our") collects, uses, and protects the information you provide when using our web application, available at https://secondlookortho.com/

Information We Collect

Personal Information

When you create an account or register as a patient, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Any other information you provide during registration

Appointment Information

When booking an appointment, we collect:

  • Selected doctor
  • Date and time of appointment
  • Any additional notes provided by the patient

Usage Data

We may automatically collect usage data, which may include:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring website addresses

Cookies

Our website uses cookies to enhance the user experience. Cookies are small files stored on your device. You can manage cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our service
  • To manage your account and provide customer support
  • To process and confirm appointments
  • To communicate with you, including sending notifications and updates
  • To improve our website and services
  • To analyze usage and trends to enhance user experience

User Activity Tracking

We may track user activity to better understand how our application is used. This includes:

  • Pages visited and interactions
  • Appointment bookings and confirmations
  • Feedback and support requests

Managing Permissions

You have the right to manage and control your personal information. You can:

  • Access your account settings to update your information
  • Request to delete your account and associated data by contacting us at [insert contact email]
  • Opt out of email communications by following the unsubscribe instructions in the email.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: lawyert@slhs.org
  • Phone: 1 (800) 840-2046

Privacy Policy Excerpts for Zoom app users:

Data Access and Collection
We respect your privacy and are committed to not collecting or storing any personal data from users who interact with our services. We do not require you to provide any personal information to use our platform.

Use of Personal Data
Since we do not collect or store personal information, we do not use any personal data for any purposes, including but not limited to marketing, analysis, or service improvement.

Data Maintenance and Retention
As we do not collect or store user data, there is no personal information to maintain or retain. Our platform operates without retaining any user information, ensuring your privacy is preserved.

Sharing of Personal Data
We do not share, sell, or disclose any personal data to third parties, as we do not collect or store such information.

User Rights
As we do not collect any personal data, there are no rights related to personal data for users to exercise.

Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Data Subject Access Rights:

While we do not collect or store personal data, we believe in transparency regarding user rights. Users have the following rights concerning their personal data under applicable data protection laws:

  • Right to Access: Users may inquire whether any personal data about them has been processed, even though we do not collect or retain such information.

  • Right to Rectification: Users have the right to request correction of inaccurate or incomplete personal data; however, since we do not hold personal data, this does not apply.

  • Right to Erasure: Users may request the deletion of their personal data; however, as we do not collect or store user data, this request cannot be fulfilled.

  • Right to Restrict Processing: Users may request the restriction of processing of their personal data; however, since we do not process personal data, this does not apply.

  • Right to Object: Users have the right to object to the processing of their personal data; however, this is not applicable as we do not collect or process such data.

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Privacy Policy Excerpts for secondlook website registered users:

Second Look Ortho is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Second Look Ortho site and governs data collection and usage. By using the Second Look Ortho site, you consent to the data practices described in this statement.

Collection of your Personal Information

Second Look Ortho collects personally identifiable information, such as your email address, name, home or work address or telephone number. Second Look Ortho also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Second Look Ortho. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Second Look Ortho for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Second Look Ortho site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Second Look Ortho public message boards, this information may be collected and used by others. Note: Second Look Ortho does not read any of your private online communications.

Second Look Ortho encourages you to review the privacy statements of Web sites you choose to link to from Second Look Ortho so that you can understand how those Web sites collect, use and share your information. Second Look Ortho is not responsible for the privacy statements or other content on Web sites outside of the Second Look Ortho and Second Look Ortho family of Web sites.

Use of your Personal Information

Second Look Ortho collects and uses your personal information to operate the Second Look Ortho Web site and deliver the services you have requested. Second Look Ortho also uses your personally identifiable information to inform you of other products or services available from Second Look Ortho and its affiliates. Second Look Ortho may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Second Look Ortho does not sell, rent or lease its customer lists to third parties. Second Look Ortho may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Second Look Ortho may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Second Look Ortho, and they are required to maintain the confidentiality of your information.

Second Look Ortho does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Second Look Ortho keeps track of the Web sites and pages our customers visit within Second Look Ortho, in order to determine what Second Look Ortho services are the most popular. This data is used to deliver customized content and advertising within Second Look Ortho to customers whose behavior indicates that they are interested in a particular subject area.

Second Look Ortho Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Second Look Ortho or the site; (b) protect and defend the rights or property of Second Look Ortho; and, (c) act under exigent circumstances to protect the personal safety of users of Second Look Ortho, or the public.

Use of Cookies

The Second Look Ortho Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Second Look Ortho pages, or register with Second Look Ortho site or services, a cookie helps Second Look Ortho to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Second Look Ortho Web site, the information you previously provided can be retrieved, so you can easily use the Second Look Ortho features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Second Look Ortho services or Web sites you visit.

Security of your Personal Information

Second Look Ortho secures your personal information from unauthorized access, use or disclosure. Second Look Ortho secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Second Look Ortho will occasionally update this Statement of Privacy to reflect company and customer feedback. Second Look Ortho encourages you to periodically review this Statement to be informed of how Second Look Ortho is protecting your information.

Contact Information

Second Look Ortho welcomes your comments regarding this Statement of Privacy. If you believe that Second Look Ortho has not adhered to this Statement, please contact Second Look Ortho at secondlookorthotj@gmail.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.